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Privacy Policy

At LuviraPath, we're committed to protecting your privacy and handling your personal data with care. This policy explains how we collect, use, and safeguard your information when you use our 3D game design platform.

Last Updated: December 2024

1 Information We Collect

When you engage with LuviraPath's advanced 3D game design platform, we collect various types of information to provide you with the best possible learning experience. Understanding what we collect helps you make informed decisions about your privacy.

Personal Information:
  • Full name and contact details (email address, phone number)
  • Billing address and payment information for course enrollment
  • Professional background and experience level in game design
  • Learning preferences and course completion progress
  • Project submissions and creative work you share through our platform
Technical Information:
  • Device information including browser type, operating system, and screen resolution
  • IP address and general geographic location
  • Website usage patterns and navigation behavior
  • Course interaction data including time spent on lessons and quiz results
  • Software preferences and 3D modeling tool usage statistics

We also collect information about your creative projects and design work when you participate in our collaborative learning environment. This helps us understand your progress and provide personalized feedback on your 3D game design journey.

2 How We Use Your Information

Your information serves multiple purposes that directly benefit your learning experience. We've designed our data usage practices to enhance your education while respecting your privacy boundaries.

Educational Services: We use your personal information to deliver our comprehensive 3D game design courses, track your progress through complex modeling techniques, and provide personalized feedback on your creative projects. Your learning data helps us identify areas where you might need additional support or advanced challenges.

Platform Improvement: Technical data helps us optimize our learning platform for different devices and browsers. We analyze usage patterns to improve course content, fix technical issues, and develop new features that make learning 3D game design more effective and enjoyable.

Communication: We send course updates, new lesson notifications, and important platform announcements. You can control these communications through your account preferences, though some essential service messages are necessary for your course participation.

Community Building: With your permission, we may showcase exceptional student work to inspire others in our learning community. We always ask for explicit consent before featuring your projects and provide full attribution for your creative contributions.

3 Data Sharing and Third Parties

We maintain strict control over your personal information and only share data when necessary to provide our services or when required by law. Our approach prioritizes your privacy while enabling the technical infrastructure needed for our platform.

Service Providers: We work with trusted third-party services for payment processing, email delivery, and cloud hosting. These providers are carefully selected and bound by strict data protection agreements. They can only use your information for the specific services they provide to us.

Educational Partners: Occasionally, we collaborate with game development studios and educational institutions to provide real-world learning opportunities. Any data sharing for these partnerships requires your explicit consent and is limited to relevant educational information.

We never sell your personal information to marketing companies or data brokers. Your creative work remains your intellectual property, and we don't claim ownership of the 3D models, game assets, or designs you create during our courses.

Legal Requirements: We may disclose information if required by law, court order, or to protect the safety and rights of our users and platform. Such disclosures are rare and limited to the minimum information necessary to comply with legal obligations.

4 Your Privacy Rights

You have significant control over your personal information and how we use it. We've implemented systems to make exercising these rights straightforward and efficient.

Access Rights

Request a complete copy of all personal information we hold about you, including your learning progress and project submissions.

Correction Rights

Update or correct any inaccurate information in your profile, course records, or account details at any time.

Deletion Rights

Request complete removal of your personal information, though some data may be retained for legal compliance.

Portability Rights

Download your course progress, project files, and personal data in a standard, machine-readable format.

How to Exercise Your Rights: Contact our privacy team at [email protected] with your specific request. We respond to all privacy requests within 30 days and provide clear explanations of any actions taken. For complex requests involving large amounts of data, we may need additional time but will keep you informed throughout the process.

You can also manage many privacy settings directly through your account dashboard, including communication preferences, data sharing options, and visibility of your work in our community showcase.

5 Data Security and Retention

Protecting your information is fundamental to our operations. We've implemented comprehensive security measures that reflect industry best practices and the sensitive nature of educational data.

Security Measures: We use encryption for all data transmission and storage, multi-factor authentication for administrative access, and regular security audits to identify potential vulnerabilities. Our hosting infrastructure includes redundant backups and disaster recovery procedures to ensure your course progress is never lost.

Access Controls: Only authorized personnel with legitimate business needs can access your personal information. All staff members receive regular privacy training and are bound by strict confidentiality agreements.

Data Retention: We keep your course data for 7 years after your last platform activity to support continued learning and certification verification. Payment information is retained only as long as required for financial record-keeping and legal compliance.

International Transfers: Our primary servers are located within the European Union, ensuring strong data protection standards. If we need to transfer data internationally, we use appropriate safeguards including adequacy decisions and standard contractual clauses.

We regularly review and update our security practices to address emerging threats and evolving technology standards. Any significant security incidents affecting your data would be reported to you promptly, along with steps taken to address the issue.

Privacy Contact Information

For privacy-related questions, data requests, or concerns about how we handle your information:

Email: [email protected]

Phone: +32 81 513 557

Address: Driekoningenstraat, 9100 Sint-Niklaas, Belgium

We respond to all privacy inquiries within 48 hours and provide regular updates on complex requests.